Last Updated: October 19, 2026

Thank you for shopping with Unsorted Supply! We want you to be happy with your purchase and are committed to making things right when something doesn't arrive as expected.

Please review our return and refund policy before placing your order.

Returns & Exchanges

All products at Unsorted Supply are made to order through our print-on-demand fulfillment partners.

Because each item is produced specifically for your order, all sales are final, except for damaged, defective, incorrect products, or circumstances where returns are required by applicable law.

We do not accept returns or exchanges for:

• Change of mind or buyer's remorse

• Incorrect sizes, colors, or styles selected at checkout

• Personal preferences regarding fit or appearance

• Minor differences in product colors due to screen or monitor settings

• Normal variations in print placement or production that do not constitute manufacturing defects

We encourage customers to carefully review product descriptions, sizing information, and order details before completing their purchase.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 30 calendar days of delivery.

To help us resolve the issue, please provide:

• Your order number

• A brief description of the issue

• Clear photographs showing the damage, defect, or incorrect item

• Additional photographs of the packaging, if applicable

Once your claim has been reviewed and approved, we will arrange an appropriate resolution, which may include a replacement or refund at no additional cost to you.

In most cases, you will not be required to return the damaged or defective product.

Refunds

If your refund is approved, it will be issued to your original payment method.

Please allow approximately 5–10 business days after processing for the refund to appear in your account. Processing times may vary depending on your bank or payment provider.

Shipping charges are generally nonrefundable, except where required by law or when the refund results from an error with your order.

Order Cancellations & Modifications

Because our products are made to order, production may begin shortly after your purchase.

If you need to cancel or modify an order, please contact us as soon as possible.

We cannot guarantee changes or cancellations once an order has entered production.

Incorrect Shipping Addresses

Customers are responsible for providing accurate and complete shipping information at checkout.

Unsorted Supply is not responsible for additional costs resulting from incorrect or incomplete addresses provided by the customer, except where otherwise required by law.

If a package is returned due to an address error, additional shipping or replacement fees may apply.

Lost or Missing Packages

If your order has not arrived within the estimated delivery timeframe, please check your tracking information and contact the shipping carrier.

If the issue remains unresolved, please contact our customer support team so we can investigate.

Lost or undelivered packages will be reviewed individually. Eligible orders may qualify for a replacement or refund.

Contact Us

For questions, concerns, or assistance with an order, please contact us at:

Email: unsortedsupply@gmail.com

Please include your order number and any relevant details so we can assist you efficiently.

Thank you for supporting Unsorted Supply!